Last updated: December 2025

Arcitech Solutions Ltd. (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information when you:

• Fill out a contact form

• Request support

• Subscribe to communications

• Interact with our website in ways that require identifiable information

This may include:

• Name

• Email address

• Phone number

• Company name

• Any information you choose to include in a message

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited

• Referring websites

• Time spent on pages

This information is used for analytics and website improvement.

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse website traffic, and support website functionality. See our Cookie Policy for more details.

2. How We Use Your Information

We use collected information to:

• Provide and improve our services

• Respond to inquiries and support requests

• Personalise website experience

• Analyse website performance and usage

• Maintain website security

• Comply with legal obligations

We do not sell or rent your data.

3. Sharing Your Information

We may share your information only with:

• Trusted service providers (e.g., analytics tools, email services)

• Legal authorities, if required by law

Service providers only receive the minimum data necessary and are required to safeguard it.

4. Data Security

We implement appropriate technical and organisational safeguards to protect personal information from unauthorised access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is completely secure.

5. Data Retention

We retain personal information only as long as necessary for:

• Fulfilling the purpose for which it was collected

• Meeting legal or operational obligations

6. Your Rights

Depending on your jurisdiction, you may have rights such as:

• Accessing your personal data

• Requesting correction or deletion

• Restricting processing

• Withdrawing consent (where applicable)

• Requesting a copy of your data

To request any of these actions, please contact us at: privacy@arcitech.ca

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes.

9. Contact Us

If you have questions about this Privacy Policy, contact:

Arcitech Solutions Ltd.
Email: privacy@arcitech.ca
Phone: 250-570-2758